Every role, by year

Oversee the day-to-day running of Askeaton Pool & Leisure, supporting staff across shifts, upholding safety standards, and ensuring pool sessions run smoothly. Act as the responsible person on site, coordinating between lifeguards, swim teachers and administration to keep operations on schedule and compliant.

Providing Bulgarian–English interpretation in government settings — navigating formal processes, administrative procedures and public-service interactions with accuracy, neutrality and strict confidentiality. Building on the medical and social-service interpretation experience gained at TRANSLIT, now working within a wider range of statutory and civic contexts.

Assisting the release manager in merging branches across multiple feature teams, coordinating cut-overs and helping ensure the AMCS Platform ships on cadence. Building on previous QA-automation work with Cypress and Fiddler from a prior internship cycle with the Central Automation Team.

Teach Swim Ireland Learn to Swim lessons across all ages and abilities — from beginners to confident swimmers — adapting sessions to individual progress and keeping every lesson purposeful and safe. Lifeguard pool sessions with constant vigilance, calm response under pressure, and a focus on proactive risk management.

Guiding first-year students through Java programming fundamentals during interactive lab sessions. Supporting struggling students one-to-one, collaborating with lecturers on engaging exercises, and hosting drop-in hours for programming help.

Provided top-notch service to library users by answering inquiries, conducting tours, and supporting the Every Seat Counts programme. Strong communication and comprehensive knowledge of library resources used to create a positive and supportive environment for all visitors.

Staffed the student hub across the First 7 Weeks programme — UL’s structured orientation runway for incoming students. Handled walk-in queries, directed students to the right services and resources, and helped maintain a welcoming, well-organised environment during one of the busiest and most disorienting periods in a new student’s year.

First-line IT support within UL’s Information Technology Division, assisting staff and students with technical issues on-site. Conducted routine computer-lab checks to keep systems operational, secure and compliant with university standards.

Delivered Level 1 support by troubleshooting hardware and software issues, resolving user queries, and handling account management tasks such as MFA and password resets. Strong focus on customer service — timely resolution and clear communication with non-technical users.

Welcomed incoming students at the start of the academic year, helping them navigate campus, complete registration steps and find key services. Answered questions, directed students to support resources and contributed to a calm, positive first impression of university life — drawing on personal experience of arriving at UL as an international student.

Enhanced safety and operational excellence through effective supervision and training initiatives. Assigned lifeguard positions and managed dock activities to streamline operations and improve visitor safety. Led emergency-response training that lifted team preparedness in critical situations. Fostered a culture of communication and support that boosted customer-satisfaction ratings.

Part of the Central Automation Team contributing to the development and improvement of automated testing processes. Focused on automating WPF application test cases using Cypress and Fiddler, improving test coverage, efficiency and reliability.

Collaborated with developers and QA engineers to identify test scenarios, debug issues and enhance existing automation frameworks. Analysed network traffic and application behaviour with Fiddler to support troubleshooting and validation of test results. Gained practical experience in test automation, QA and agile development within a hybrid team environment.

Contributed to regulatory compliance and market surveillance activities within the construction sector. Participated in on-site quarry visits to assess operational practices and verify compliance with relevant regulations and quality standards. Supported the Market Surveillance pillar by helping monitor construction products against safety and performance criteria.

Developed an understanding of regulatory frameworks, inspection processes and compliance reporting, while strengthening attention to detail, analytical thinking and professional communication in a remote working environment.

Ensured the safety and enjoyment of hundreds of guests daily in a dynamic aquatic environment. Responded to medical emergencies with professionalism, providing immediate care and support. Educated guests on park rules and safety procedures, enhancing the overall visitor experience. Strong communication built through proactive guest interaction and teamwork.

Guided first-year students in understanding Java programming fundamentals through interactive labs. Supported struggling students to improve their programming skills, collaborated with professors on engaging learning experiences and hosted drop-in hours for programming-related help.

Provided top-notch service to library users by answering inquiries, conducting tours, and supporting the Every Seat Counts programme. Strong communication and comprehensive library-resource knowledge used to create a positive and supportive environment for all visitors.

Automated test cases using Cypress within the Central Automation Team at AMCS. Enhanced the environment health-check process for more efficient deployments. Supported seamless CI/CD deployment with Azure DevOps for reliable software delivery.

Deep knowledge of an extensive wine list, enabling personalised recommendations and expert pairings with the property’s culinary offerings. Excelled at upselling — consistently increasing guest spend on wines while enhancing the overall experience. Key contributor to strategic wine planning for events, crafting bespoke wine selections that created memorable experiences for discerning international clientele.

Accurate and empathetic interpretation between Bulgarian and English speakers. Navigated complex processes in medical and social-service settings, ensuring effective communication and understanding. Strong commitment to confidentiality and professionalism — bridging language gaps and facilitating meaningful interactions for clients.

Responsible for the timely and safe delivery of food and beverage items to customers in Limerick. Prioritised customer satisfaction by upholding high service standards and effectively managing delivery logistics to enhance the overall customer experience.

Provided top-notch service to library users by answering inquiries, conducting tours, and supporting the Every Seat Counts programme. Strong communication and comprehensive library-resource knowledge used to create a positive and supportive environment for all visitors.

Helped first-year Computer Science students solidify their understanding of course material. Created interactive slides, developed questions and actively engaged with students during sessions to ensure their success.

Organised and ran student events including charity fundraisers and musical gigs. Key role in setting up musical events for Freshers and Charity weeks — handling ticket scanning and wristbanding. Actively raised money around the UL campus and assisted with games and activities to enhance the student experience.

Pivotal role at The Carriage House delivering exceptional dining experiences for premium and VIP guests. Coordinated dish placements, assisted chefs in food preparations, and engaged with guests to provide menu insights and upsell food offerings.

Delivered attentive table service in a fast-paced hotel restaurant, managing orders, table settings and timely communication with kitchen staff. Maintained service standards under pressure and contributed to smooth front-of-house operations throughout each shift.

Worked across various upscale establishments in Munster, including Limerick Racecourse and Adare Manor. Provided top-notch service at events like the Irish Hotels Federation Annual Conference, delivering exceptional dining experiences. Responsibilities included assisting in the Food & Beverage department and maintaining a high standard of service in a fast-paced environment.

Managed client orders, table settings and overall service delivery. Effectively communicated client needs to the kitchen staff, resulting in a seamless dining experience for patrons in an acclaimed restaurant setting.